Medallia

Medallia, Inc.
Company typePrivate
IndustryCustomer experience
Founded2001 (2001)
Founders
  • Borge Hald
  • Amy Pressman
HeadquartersSan Francisco, California, U.S.
Key people
  • Mike Lipps (CEO)
Products
  • Medallia Experience Cloud
  • Customer Experience
  • Employee Experience
  • Product Experience
  • B2B Experience
Revenue US$477 million (2020)
US$−149 million (2020)
OwnerThoma Bravo
Number of employees
2,037 (January 2021)
Websitemedallia.com

Medallia is an American customer and employee experience management company based in San Francisco, California.

Medallia provides software-as-a-service (SaaS) customer experience management (CEM) and employee experience management (employee engagement) software to hospitality, retail, financial services, high-tech, and business-to-business (B2B) companies internationally.

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