Legal Ombudsman
| Predecessor | Legal Complaints Service |
|---|---|
| Formation | 6 October 2010 |
| Type | Statutory body |
| Headquarters | Birmingham, England |
| Services | Free impartial complaint investigation service about lawyers working in England and Wales |
Chief Ombudsman | Paul McFadden |
Chair of Office for Legal Complaints | Elisabeth Davies |
| Website | www |
| Remarks | Uses specialist mail service based in Slough, England |
| Member of Ombudsman Association. The Office for Legal Complaints is responsibile to the Legal Services Board and the Ministry of Justice | |
The Legal Ombudsman (often informally abbreviated to LeO or LEO) is an ombudsman service that opened on 6 October 2010. It is a free service that investigates complaints about lawyers in England and Wales. The Legal Ombudsman was set up as a result of the Legal Services Act 2007 and took over from the Legal Complaints Service and other legal complaint-handling bodies. The current Chief Ombudsman is Paul McFadden, who replaced Rebecca Marsh in January 2021, Marsh having left the post in the summer of 2020 after being in post since April 2019. The Legal Ombudsman is a member of the Ombudsman Association.